Sometimes, the “check is in the mail” may actually mean that the check is nowhere close to being sent. Unfortunately, dealing with bad debt is an issue that most businesses eventually face.
Rather than just wringing your hands or writing off the debt, you may want to think about bringing in a collection agency.
Collection agencies specialize in collecting payment from overdue accounts and can work in two ways. For larger debts, they will typically send letters and make phone calls to the delinquent account. Smaller debts may not justify the cost of phone calls; collection agencies simply send threatening letters.