We use modern technology to create,print, process and mail easy to read statements in a professional, timely manner. Easy to read, on time statements encourage prompt payments and lead to better cash flow and fewer write-offs.
We can create a completely customized billing service to meet any special requirements. We will build a program that is perfect for your company. Whatever your needs are, SFS can meet them.
Our early-out program is designed to eliminate the need for further collection efforts. When an account is placed in our early-out program, your customers realize that their account has been placed with a collection agency, and that you are serious about collecting the outstanding balance from them. Our demand letters get great results.
Knowing their account is in the hands of a collection agency prompts action as well. Remittance is sent directly to you. Having the option of not communicating with a collection agency spurs the debtor to resolve the issue quickly. If necessary, they also can call one of our experienced, trained agents who can assist them in taking the appropriate action necessary for proper resolution of the debt.
The early-out program can be customized to suit your company’s specific needs. The program works best for accounts that are 30 to 60 days past due.
Step 1: Collection Letter. Debtor is sent one letter from SFS stating their account is past due and needs to be rectified immediately. The letter clearly states that SFS is a collection agency and payment can be made directly to us. Letter is printed on SFS letterhead. Letter is designed to reduce the need for further collections action.
Step 2: Multiple Letters. Debtors are notified their account has been placed with a collection agency and is due immediately. Subsequent letters create more of a sense of urgency. Clients only pay for the letters. No contingency fee.
Step 3: Multiple Letters with phone calls. All collection letters are followed up with a phone call. Phone calls placed after receiving letters increase the need to reconcile the account. No contingency fees. Three letters/calls maximum.
Step 4: Attorney Letters. SFS will send a letter from one of our attorneys stating that legal action may be taken unless the debt is repaid. During this pre-litigation step, our attorneys will make a recommendation whether or not to take legal action.
Call us today for more information on pre-collection, and how it can work for you.