Finding the right way to collect on delinquent bills is a difficult chore for most utility companies. Utility companies want to receive a high collection rate, without their collection efforts causing thousands of complaint calls ,or complaints to regulators and district attorneys. An unprofessional or careless collection agency can cost a utility company millions in negative press, added personnel to handle the volume of complaints and attorney fees from resulting lawsuits.
At Security Financial Solutions, LLC we have created training programs and protocols that prevent this type of issue. Through careful staff selection, education and training we have achieved unmatched results .
Often we have been able to substantially increase our clients’ collection rates while keeping our fees among the lowest in the industry. SFS takes pride in providing excellent customer service, both to utilities and their customers. Contact us today to see how Security Financial Solutions, LLC differs from other collection agencies and what we can do for your utility company right now!
Sometimes sending out bills in a timely fashion can be a major issue for smaller utility companies. If you fall into that category, please contact us to see if we can provide a solution.